Terms and Conditions

Welcome to ZipCab! By accessing or using our services, you agree to comply with the following terms and conditions. Please read them carefully before using our platform.

1. Acceptance of Terms: By booking a ride or using any of our services, you confirm that you have read, understood, and accepted these terms and conditions. If you do not agree, please refrain from using our services.

2. Service Description: ZipCab provides a platform that connects riders with drivers for transportation services. We strive to offer timely and reliable rides, but we do not guarantee availability or specific arrival times.

3. User Responsibilities: You agree to provide accurate and complete information during registration and when booking rides. You are responsible for maintaining the confidentiality of your account and password, and you agree to notify us immediately of any unauthorized use of your account.

4. Booking and Cancellation Policy: Rides can be booked via our app or website. Cancellations made within 15 minutes of the scheduled ride may incur a fee. Repeated cancellations may result in restricted access to our services.

5. Payment Terms: Payments can be made using various methods, including cash, credit/debit cards, and digital wallets. You agree to pay all charges incurred through your account, including applicable taxes and fees. Prices are subject to change, and you will be notified of any changes prior to booking.

6. Limitation of Liability: ZipCab is not liable for any indirect, incidental, or consequential damages arising from the use of our services. We do not guarantee that our services will be uninterrupted or error-free.

7. User Conduct: You agree to use our services for lawful purposes only. You will not engage in any activity that disrupts or interferes with the operation of our platform or violates any applicable laws or regulations.

8. Privacy Policy: Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your data as described in the Privacy Policy.

9. Changes to Terms: We reserve the right to modify these terms and conditions at any time. Any changes will be effective upon posting on our website. Your continued use of our services after such changes constitutes your acceptance of the new terms.

If you have any questions about these terms and conditions, please contact us at [email protected] . Thank you for choosing ZipCab!