Privacy Policy

At ZipCab, we are committed to protecting your personal information and ensuring your privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services.

1. Information We Collect: We collect personal information such as your name, contact details, and payment information when you register or book a ride. We also collect location data to provide accurate pickup and drop-off services, and to enhance the overall user experience.

2. How We Use Your Information: The information we collect is used to provide, maintain, and improve our services. This includes processing ride bookings, managing payments, offering customer support, and sending important notifications regarding your ride status. We may also use your data to personalize your experience by suggesting routes or services based on your preferences.

3. Sharing of Information: We do not share your personal information with third parties without your consent, except where required by law or necessary to provide our services (e.g., sharing with drivers for ride coordination). All third-party service providers working with us follow strict privacy standards.

4. Data Security: ZipCab uses industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. We continually update our systems to ensure that your data remains safe and secure.

5. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to improve the functionality of our website and app. This helps us remember your preferences, provide personalized content, and enhance the overall user experience.

6. Your Rights: You have the right to access, update, or delete your personal information at any time. You can also opt-out of receiving marketing communications. If you have any questions or concerns regarding your privacy, please contact our customer support team.

7. Changes to the Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on our website, and you will be notified of significant updates. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions regarding our Privacy Policy, feel free to contact us at [email protected] . Your privacy is of utmost importance to us, and we are here to address any concerns you may have.