About ZipCab
Our Mission
We believe that everyone deserves a hassle-free transportation experience, whether commuting to work, catching a flight, or exploring new places. Our user-friendly platform and dedicated customer service ensure that every ride with us is seamless and enjoyable.
Commitment to Safety
Safety is at the heart of everything we do. We conduct stringent background checks on all our drivers, and our vehicles go through regular maintenance checks to ensure they meet the highest safety standards.
Founded in 2020, ZipCab started with a simple vision: to transform the way people travel across Indian cities. Over the years, we have grown from a small fleet of cars to a vast network of vehicles catering to millions of users nationwide. Our growth is a testament to the trust our customers place in us and our commitment to continuously improving the experience of every rider.
We are proud to offer a variety of services that suit the needs of every traveler. From airport transfers to long-distance trips and ride-sharing, ZipCab is designed to provide convenience, flexibility, and affordability. We also prioritize sustainability by expanding our fleet to include eco-friendly electric vehicles.
Our drivers are not just employees but are ambassadors of our brand. They are trained to provide professional, courteous, and reliable service to ensure that every passenger feels valued and cared for. We are continually investing in technology to enhance our booking experience, offering features such as real-time tracking, transparent pricing, and cashless payments to make rides as convenient as possible.
Our Achievements
Rides Completed
Happy Customers
Kilometers Traveled
Drivers in Service
Cities Covered
Average Rating
Terms and Conditions
By using ZipCab services, you agree to adhere to the following terms and conditions. Our goal is to provide a safe, reliable, and comfortable transportation experience for all our users. Please ensure that you are familiar with these terms before booking a ride through our platform.
1. Booking and Cancellation Policy: Rides can be booked through the ZipCab app or website. We offer flexible cancellation options, but any cancellations made within 15 minutes of the scheduled ride may incur a cancellation fee. No-shows or last-minute cancellations can also result in charges to compensate our drivers for their time.
2. Payment Terms: Payments can be made via cash, credit/debit card, or digital wallets. Our pricing is transparent, and the estimated fare will be shown before confirming the ride. Additional charges may apply for tolls, waiting time, or peak-hour rides. A receipt will be provided after every trip.
3. Driver Conduct: All drivers working with ZipCab are required to meet our stringent standards for professionalism and courtesy. In case of any misconduct, please report it through our customer service, and appropriate action will be taken.
4. Safety Guidelines: Your safety is our top priority. All vehicles undergo regular inspections, and our drivers are carefully vetted. Passengers are encouraged to wear seatbelts at all times, and children under 12 must use child safety seats where applicable.
5. Privacy Policy: ZipCab is committed to protecting your personal information. We will not share your data with third parties without your consent. Your location data and ride history are stored securely and used solely for service optimization purposes.
